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Telecom industry has not only shown strong growth patterns but has also stared expanding its horizon . So its not surprising to find here host of non-technical career options here in this industry and demand for Marketing and Client Relations Jobs has been growing day by day.
The varied needs of the consumers, client specific problems needs to be dealt up professionally and for this very reason the concept of Client Relation jobs in the Telecom Industry are catching up fast.
The Customer Executive or the Client Relation Officers :
Their job entails to
• Explaining various options and receiving orders for services to be installed, turned on, turned off, or changed
• Listening to and resolving complaints of the customers about billing and service provided by telecommunication companies.
• Assisting the clients to choose products and services suitable for them
Public Relations Officers : Moreover liaison with government officials for tender etc Also interact with media to promote corporate relations .
Marketing Jobs in the Telecom Industry :
These jobs are mainly concerned with
• Building the brand name of the Telecommunication company and its product in the market
• Retail marketing and corporate marketing, service marketing
• Identifying market trends and consumer patterns
As it is a highly demanding job it requires
• High energy levels
• Positive attitude
• Excellent interpersonal skills
• A diploma or degree in engineering /technology along with some marketing degree is an added advantage.
Apart from this another well sought career option in the non –technical field for which Phoenix HRD services provide recruitments in the Telecom Industry is
That of Product Managers who are then decision makers as to what products/services the company will be providing . His decisions are based on careful analysis of market trends. He has to have both engineering qualifications as well as an MBA degree
Phoenix HRD International recruitment in Telecom Industry is for providing recruitments in the international companies as well for the qualified Indian professionals.
For further queries/information, please mail to hrdindia2008@gmail.com, glbhrd2008@gmail.com |
